Whether you're new to Springfield or just relocating across town, we make it easy to start, stop, or transfer your utility service. Choose the option that works best for you—online, by phone, or in person.

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City Utilities of Springfield (CU) is a progressive, community-owned utility serving 320 square miles in southwest Missouri since 1945 with electricity, natural gas, water, broadband, and public …

Our Smart Solutions bring together rebates, helpful programs, and more ways to save—making it easier to manage your utility services and take control of your energy and water use.

Under Springfield Code Section 110-2, City Utilities of Springfield, Missouri, is authorized to supply facts and information regarding utility consumption at specific premises.

CU provides utility service for residential, industrial and commercial construction projects. Let us know your construction plans so CU can provide the service when you need it.

Oct 13, 2025 · Project SHARE applications open in January and this locally administered program provides one-time utility assistance funded through donations from CU customers and employees.

For utility emergencies, call City Utilities at (417) 863-9000 or dial 911. If you require additional assistance using this form, call City Utilities at (417) 863-9000.

City Utilities works hard to make your life easier with several options for paying your utility bill. Pay online, by mail, using our payment kiosks, or visiting our bill payment locations.

Service under this rate shall be available within the corporate limits of the City of Springfield, Missouri, and the adjacent territory served by City Utilities, for residential Dwelling Units. Availability is subject …