Contact Shutterfly
How can we assist you? Based on your issue, we’ll recommend the best options to get in touch with us.
Shutterfly Home
Have a question or problem with an order? Use the Shutterfly Assistant in the bottom right hand corner to check order status, change an order, or assist with a problem.
Orders - Shutterfly
View a complete guide on how to order and pick up prints at a local Walgreens or CVS store in as little as one hour. Find out more about the Buy Now feature and how to use it. Learn more about …
Make My Book (MMB) Guidance & FAQs - Shutterfly
Dec 7, 2025 · Make My Book is a service to provide assistance with making a Photo Book. Shutterfly will design and create a Photo Book based on your specifications. Once the book is completed, a …
My Account - Shutterfly
Find steps for updating your Shutterfly Account information including contact and billing information. Learn how to create a Shutterfly account to get started storing images and creating products. View …
Shutterfly's Return Policy
Dec 7, 2025 · At Shutterfly, your satisfaction is our number one concern. If for any reason you are not satisfied with an order, please contact Shutterfly so we can make it right. Visit the Contact Shutterfly …
Submitting Feedback - Shutterfly
Submitting feedback is available and encouraged for the Shutterfly site, Shutterfly's products, and the Customer Care Team.
Submit a Case - support.shutterfly.com
HELP Order Status How to Upload Shutterfly Guarantee Promotion Details Shipping Information RESOURCES
Cancel an Order - Shutterfly
Dec 7, 2025 · For assistance with cancellations or related questions, please contact Customer Care. Orders for in-store pickup, prepaid plans, video plans, and Gift Certificates are unable to be …
Tracking Order Status - Shutterfly
Dec 1, 2025 · When contacting Shutterfly regarding an order, it's helpful to have the order number handy. The order number is 12-digit numbers, then a dash, they a 7-digit number.