Customer relationship management - Wikipedia
Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By using data-driven insights, …
What Is a CRM? (CRM Meaning, Definition & Examples)
Oct 2, 2025 · A CRM is software that helps you manage your relationships with customers and prospects. Imagine your entire business memory: every lead, email, task, deal, support ticket, …
What Is CRM (Customer Relationship Management)? | Salesforce
What Is CRM (Customer Relationship Management)? CRM is a system that helps businesses manage all interactions with customers and prospects to improve relationships, streamline …
CRM (Customer Relationship Management): Elements, Benefits ...
May 3, 2025 · CRM stands for customer relationship management and refers to the principles, practices, and guidelines that an organization follows when interacting with its customers.
What Is CRM? Definition, Types, Benefits & Real-World Use Cases
Want to know what is CRM? Explore its types, key benefits, and how businesses across industries use CRM software to drive growth.
Customer relationship management - Wikiversity
Jul 8, 2025 · Customer relationship management (CRM) is a term applied to processes implemented by a company to handle its contact with its customers. CRM software is used to …
What is CRM? | Microsoft Dynamics 365
Customer relationship management (CRM) is a set of integrated, data-driven software solutions that allow your company to manage, track, and store information related to your current and …