Freshservice for Business Teams Enables non-IT departments such as HR, Facilities, Finance, Legal, and Marketing to deliver seamless employee experiences on a unified, AI-first platform.

May 23, 2024 · Detailed list of features accessible to business agents Modified on: Thu, 23 May, 2024 at 11:05 PM

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May 6, 2025 · We are making changes to some of our systems and features to provide you with improved services and to ensure that you have an uninterrupted IT service management experience.

Nov 14, 2025 · You will continue to enjoy access to all legacy features enabled in your plan except the features that will be deprecated. Note: Solution article suggestions and canned response …

Nov 19, 2025 · You will continue to enjoy access to all Freddy features that are enabled as a part of your plan, except the features that will be deprecated. The following features will continue to be available …

Apr 25, 2024 · Sign up for Freshservice today Start your 14-day free trial. No credit card required. No strings attached!

Below are the support features and their corresponding methods for integration. By using these methods, the FSSupportSDK provides easy access to essential Freshservice support features within …

Oct 23, 2024 · How to enable and use Freddy in Freshservice? Modified on: Wed, 23 Oct, 2024 at 3:08 PM

Dec 12, 2025 · Note: For both Freshservice (Pro and Enterprise Plans) and Freshservice for Business Teams (FSBT), Freddy Copilot is available as an add-on. Learn more about the pricing here. This …