The process of operational goal-setting is a critical step when it comes to business planning. It's the step that transforms strategic plans into actionable items. I previously wrote about operational ...

In a competitive environment, offering a variety of products to meet customer demand is not enough for a manufacturer to achieve a high level of financial performance. At the same time, the products ...

Key Performance Indicators are a series of measurements of how a business is progressing in the medium and long term. Operational managers use these indicators to find out how they are performing and ...

Most pharmaceutical companies pay considerable attention to the operational performance of their clinical development enterprises. However, despite much anecdotal discussion of performance drivers — ...

Key performance indicators (KPIs) are recognized by most industry practitioners as the motivator of an efficient, data driven organization. Rightly so, however KPIs are often developed arbitrarily and ...

Thanks to an influx of millennial workers and a steady flow of new technologies, companies today are changing how they track and inspire employee performance. Some are doing more frequent, lightweight ...