There is no doubt what took centre stage in the theatre of business applications in 25: agentic AI, surpassing pre-2022 AI, ...

Bloomberg reported ServiceNow is eying a $7 billion cybersecurity acquisition. A Wall Street analyst also downgraded shares due to the disruptive potential of generative AI. The dual bits of news led ...

MedCity News recently published a report on how AI is set to impact health tech for revenue cycle management (RCM), based on a survey of 125 people working in revenue cycle management in healthcare.

ServiceNow Inc. is in advanced talks to buy the cybersecurity startup Armis in a deal that may be valued at as much as $7 billion and would represent the tech company’s largest acquisition to date. A ...

Abstract: The management of cellular networks and services has evolved due to the rapidly changing demands and complexity of service modeling and management. This paper uses intent-based networking ...

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. In case you’ve somehow missed the splashy TV ads starring Idris ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

Last year at Knowledge 2024, ServiceNow CEO Bill McDermott told me his company was "playing chess, not checkers" in its approach to its enterprise software strategy. The implication was clear – while ...

ServiceNow at its Knowledge 2025 customer and partner conference in Las Vegas introduced the AI Control Tower, a centralized command center to govern, manage, secure, and realize value from any ...