About 20% of participants were deemed “successful” in Multnomah County’s drug deflection program, a label District Attorney ...

As you’re reading this, it is day 57 or so of the Canada Revenue Agency’s “100-Day Plan” to try to improve its call centres. The development of a plan was announced by Minister François Champagne on ...

Tax is one of the most complex subjects known to man, writes Kim Moody. For call centre agents to have only 30 minutes of annual training to administer such complexity is foolish. (Credit: Blue Planet ...

The Foreign Office (FO) on Saturday night censured Afghan Foreign Minister Amir Khan Muttaqi for remarks during his visit to India and said “deflecting” the responsibility of controlling terrorism ...

PORTLAND, Ore. (KOIN) — It’s been one year since Multnomah County launched an $8 million program meant to give people caught with drugs a choice: a jail cell or support. Around that same time, Oregon ...

If researchers one day spot an asteroid on a collision course with Earth, NASA’s Double Asteroid Redirection Test (DART) has already demonstrated that we can change its path by smashing a spaceship ...

If an asteroid was heading for a deadly impact with Earth, could we nudge it off course safely without making the situation worse? Yes, thanks to a new system for calculating the perfect spot to smack ...

Another war of words has erupted between Wellington City Council and the Beehive, with Mayor Tory Whanau hitting back at claims the city’s leadership bears some blame for the capital’s economic ...

President Donald Trump on Tuesday attempted to shift the public’s focus away from the building crisis around the release of sealed documents detailing the Jeffrey Epstein case by urging his Justice ...