As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Janay Reece came back home to Baltimore to join WJZ in August 2023. Before coming back to the Charm City, Janay was a morning anchor and reporter for WDBJ7 in Roanoke, VA. She joined the WDBJ7 morning ...

ATLANTA, GA / ACCESS Newswire / November 17, 2025 / GP PRO, a division of Georgia-Pacific and leading innovator of advanced dispensing and smart monitoring solutions, continues to set the standard for ...

Round-the-clock fetal monitoring leads to unnecessary C-sections. But it’s used in nearly every birth because of business and legal concerns, The Times found. Round-the-clock fetal monitoring leads to ...

As the need for renewable energy increases, offshore wind farms are playing a pivotal role in the transition to net-zero but their rapid global expansion poses significant challenges for ocean ...

NEW YORK (AP) — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

GameSpot may get a commission from retail offers. Multiplayer in Call of Duty games has become colorful over the last few years, as players have been able to dress up as their favorite celebrities and ...

Content creator and customer service coach Veronika Rivera performs as ‘Veronica’ in comedy skits that reflect the reality of call center workers at the mercy of abusive callers. The viral videos ...