Fresh food and meal kit delivery company HelloFresh has become an avid user of machine learning to improve its customers' experience. It had built up a substantial set of machine learning and ...

Rick Watkin is President & CEO of KUBRA, a leading provider of customer experience management solutions for utilities and other industries. The expression “the future is here” always struck me as odd, ...

Machine learning (ML) — technology that learns from experience (data) to predict the behavior of each individual — is well known for improving the bottom line by running major operations more ...

The most popular classification models have generative artificial intelligence (Gen AI) being a subset of machine learning, and machine learning being a subset of AI. While this may technically and ...

Modern agriculture is a data-rich but decision-constrained domain, where traditional methods struggle to keep pace with ...

When you're buying a bulky item like a sofa on the internet, the last thing you need is for the product to arrive and for it to look nothing like you expected -- that ...

There’s a relatively new decision bias that’s rampant in business. We could call it the “machine learning illusion.” We don’t mean that machine learning isn’t useful. It clearly can be. From banking ...

Machine learning is a subfield of artificial intelligence, which explores how to computationally simulate (or surpass) humanlike intelligence. While some AI techniques (such as expert systems) use ...