At first we thought this Language Line Phone was able to electronically interpret languages in real time. No, there’s no practical real-time electronic interpreter yet, but until that day comes, the ...

Emergency workers answering the city's 911 calls hear it all: people screaming, fighting, crying, dying and even giving birth. But when it comes to Houston's challenges — such as when a panicked ...

LOUISVILLE, Ky. (WDRB) -- 911 operators in Louisville are helping ensure language barriers don't keep callers from getting the help they need. According to Sara Sparks, a 911 call taker with the ...

It’s an ever-increasing scenario in the quiet room that can be the Metro Communications dispatch center. Dispatchers available 24/7, 365-days a year serving Sioux Falls and Minnehaha County take ...

GREENVILLE, S.C. (FOX Carolina) - 911 dispatchers are typically the first voices someone hears at potentially the worst moment of their life, but what happens if those two people don’t speak the same ...

When telehealth visits increased exponentially during the pandemic, patients at Mount Sinai Health System with limited English proficiency, or LEP, were at a great disadvantage to receive equal access ...

DALLAS, Oct. 28 /PRNewswire/ -- Parkland Health & Hospital System is responding to the growing needs of limited English speaking patients by expanding its language access program to include ...

The next competitive frontier is automation. In 2016 many LSIs still ran their interpreting businesses on spreadsheets. Today that would be unthinkable. In the coming two years it will be equally ...

A Tucson-based language-interpretation service has been sued by a competitor that accuses it of gaining unfair access to trade secrets and customer information. Tele-Interpreters LLC and its sister ...