Installed as an outsider, he engineered a comeback, shifting the company’s focus from a waning mainframe computer business ...
He changed the culture and found a new business mission for the storied company that had fallen on hard times.He died Saturday at age 83.
The company looked to be in an unfixable decline when he took over in 1993—and changed its focus from hardware to services.
Inside IBM’s main research center rises a maze of silver towers, each 22 feet tall. Through their vented flanks, you catch glimpses of blinking lights and the shadows of wires. The machine’s ...
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