Gartner’s latest survey, “Top Goals and Priorities for Customer Service and Support Leaders in 2023,” revealed that the two most important business goals for 2023 are improving operations and growing ...

Data and analytics are the lifeblood of modern companies and, like so many other things tech-based, they are evolving. ORLANDO, Fla. — After spending three days at the Gartner Data & Analytics Summit ...

Last week, I had the opportunity to attend this year’s Gartner Data & Analytics Summit where global data leaders came together to explore how organisations are navigating an increasingly complex ...

Customer service and support leaders cited customer data and analytics as their top priorities for achieving organizational goals in 2023, according to a survey from Gartner. In the survey, 84 percent ...

NEW YORK--(BUSINESS WIRE)--Accenture (NYSE: ACN) has been named as a Leader in the Gartner “Magic Quadrant for Data and Analytics Service Providers.” The report underscores the pervasiveness of data ...

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Companies in the S&P 1200 that view data and analytics as strategic outperform their peers 80% of the time, according to Gartner research vice-president and distinguished analyst Mark Beyer during the ...

The boundaries between chief data officers and chief digital officers are blurring as data officers are increasingly asked to take on more strategic objectives and lead digital transformation ...

ORLANDO, Fla.--(BUSINESS WIRE)-- Fosfor, the Data Products Unit of Larsen & Toubro Infotech (BSE: 540005, NSE: LTI), a global technology consulting and digital solutions company has announced major ...

Strategy is the only Analytics & Business Intelligence Platforms vendor to receive this distinction for four years in a row based on ratings from professional product users. “We take customer success ...