Insurance company Aflac has confirmed that a “detailed review” found the personal information of roughly 22.65 million people ...

"Sonant AI helps agencies automate call routing, policy servicing, and quote intake," says Rushang Shah, CMO of HawkSoft. "When Sonant's virtual receptionist answers calls, it can handle simple tasks ...

EVP Communications has launched a Hybrid Answering Service that combines AI-powered call automation with live, ...

Noida police busted a fake call centre in Sector 63, arresting 13 people for allegedly cheating victims with bogus insurance ...

Itau Unibanco ( ($ITUB) ) has provided an announcement. On January 5, 2026, Itaú Unibanco Holding S.A. disclosed a related-party transaction ...

A woman was fatally shot by an ICE agent in Minneapolis as the Republican-led House Oversight Committee held a hearing on allegations of fraud and misuse of federal funds in the state. Follow for live ...

The contact center industry is grappling with how to effectively incorporate artificial intelligence (AI), especially as new AI agents are on the horizon. Many legacy systems require extensive ...

WEST COLUMBIA — Customers of a prominent health insurance provider will have a harder time getting treatment at Lexington Medical Center in the new year. The local hospital system will no longer be in ...

The suit filed by 12 fired FBI agents against their former agency for illegal termination is bringing constitutional rights to the fore and could have ramifications across the federal government. It ...

From Milwaukee to Maui, AmericaFest attendees told Fox News Digital they back DHS’ "mass deportation" push and said they would welcome ICE operations in their own hometowns. Mother and daughter Karen ...

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