Performance improvement processes are an integral part of an ambulatory surgery center’s long-term financial, operational and clinical success. ASCs must maintain a sound and robust performance ...
My aha! moment about the zero-defect concept happened in 2009. We were discussing with a customer how to document all data created during the production process in order to enable a traceability ...
CNO-turned-executive director Kerri Scanlon remains passionate about healthcare excellence. As a nurse leader at Northwell Health in New York for more than 25 years, including chief nursing officer ...
The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...
Industry Insights from Thomson Reuters Institute, a part of Thomson Reuters. How has the idea of process improvement taken hold within the legal industry in the wake of the pandemic? Fred Esposito of ...
This post was coauthored by Paul B. Thornton, MBA, M.Ed., who developed The Four-Step Leadership Process All leaders have the same basic goal: to make things better and more efficient, and to help the ...
Dana Miranda is a Certified Educator in Personal Finance, creator of the Healthy Rich newsletter and author of You Don't Need a Budget: Stop Worrying about Debt, Spend without Shame, and Manage Money ...