It’s easy to think of robots as servants who do our bidding. We talk to Siri on an iPhone and ask the bot to set a reminder about picking up milk at the grocery store. We talk to the Google Pixel ...

Most leaders still treat scaling engineering as a hiring problem: add more developers, sign another outsourcing contract and expect output to rise. Early in my career, I saw it the same way. But ...

The HipChat team gets a lot of value out of bots because we know when to use them and when apps are a better choice. To be fair, not every team spends their days obsessing over the ins and outs for ...