There is much discussion about continuous improvement, kaizen and operational excellence pursuits in operations management. Many times, the topic of process improvement neglects the more important ...

From registration forms to nurses’ notes to bills, hospitals have a significant amount of data they can use to improve processes. Tracking data can be particularly useful when using Lean manufacturing ...

With Lean Thinking, Jim Womack and Dan Jones ushered a true (and rare) revolution in management thinking: To deliver a superior order of performance, leaders should lead from the workplace, the “gemba ...

Colin Parris is CTO & SVP of GE Digital, a global leader in digital technology and empowering digital transformation efforts at scale. As you refine your business strategy for 2021, you may be asking ...