Since I last reviewed SAP's CX strategy, via ASUGForward 2021, much has changed. CRM industry stalwart Bob Stutz, who returned to SAP in October 2019 to head up the SAP customer experience team, has ...

WALLDORF— SAP SE (NYSE: SAP), a global leader in enterprise cloud solutions, today announced new generative AI capabilities across the SAP Customer Experience portfolio, including SAP’s ...

PARIS and MUNICH, April 2, 2025 /PRNewswire/ -- Nagarro, a global leader in digital engineering, announced today the business transfer of Notion Edge France, an SAP gold partner specializing in the ...

SAP SE, a top provider of cloud-based enterprise resource planning software, said today it’s expanding its generative artificial intelligence push with a host of new capabilities available now within ...

SAP, the company traditionally known for its database-management, ERP, back-end enterprise software, continued its five-year foray into the world of customer experience software today. The company ...

Coveo AI Search and Recommendations for SAP Customer Experience Now An SAP® Endorsed App for SAP for Commerce Cloud and SAP Service Cloud SAP Endorsed Apps are premium certified by SAP with added ...

The three-week virtual affair known as Sapphire Now 2021 has come to a close. Time to break down what we've learned? Nope. Because we've rolled right into ASUGForward (free registration, June 21 - 24, ...

SAP today at its CX Live virtual event introduced generative artificial intelligence capabilities across the SAP Customer Experience portfolio, including SAP's natural-language generative AI copilot ...

SAP at its annual Sapphire conference in Orlando, Fla., unveiled innovations and partnerships that put Business AI in every business user's hands. From a virtually omnipresent Joule assistant to an ...

WALLDORF, Germany, May 6, 2019 /PRNewswire/ -- SAP SE (NYSE: SAP) today announced new features for its SAP® C/4HANA suite of leading customer experience (CX) solutions to help businesses and ...

The art of attracting and keeping customers boils down to the conviction of your strategy and your ability to keep them happy. Your technology must be seamless, and leave customers feeling rewarded.