Managing people remains a difficult task, especially across generations that adhere to different social and workplace values. Three Question Management (3QM) bridges generation gaps by applying ...

I'm a new manager. I was a Team Leader in my previous job but now I'm a full manager and I'm struggling. I'm not sure how to build rapport with my employees. There are six people on my team. Some of ...

As a manager, employee performance and coaching conversations can be scary. In addition to providing constructive criticism and feedback (which is tough enough), you must also be prepared to provide ...

If you internalize any management advice, may it be this: Ask for and give regular feedback. However, more often than not, workplace feedback only comes from the top-down. This can breed resentment ...

Have you ever worked at a terrific organization but you also had a bad manager? If so, what was your experience? This is a question I have asked thousands of employees and the responses are always ...

Even one employee's resignation from a small business can severely affect immediate business plans. It can cause delays if you have a deadline and leave you without enough employees to cover the work ...

It seems that recently, I have had a number of conversations with former colleagues and students about career growth and how to navigate a path forward. It involves a strategic approach that pulls ...

Erin was in her early thirties (and, four jobs into her career) when she came to me with a not-so-simple question: “How can I tell if a hiring manager will be a total micromanager?” A string of bad ...

When do you know it’s time to quit your job? What if you love everything — the customers, co-workers, the store — but there’s one manager who ruins it all? That’s the situation this young person is in ...