What: Paul Jarman, Chief Executive Officer of inContact, Inc. (SAAS) will preside over the Opening Bell. Where: NASDAQ MarketSite - 4 Times Square - 43rd & Broadway - Broadcast Studio When: Monday, ...
Recent changes implemented by the FCC to the Telephone Consumer Protection Act (TCPA), including new cellular telephone restrictions, have many companies looking for ways to remain compliant. The ...
The contact center has traditionally operated with a complex and disparate set of siloed systems. And with the advent of more channels of customer contact, the environment grows even more challenging.