Queuing techniques are systems put in place to serve customers in an orderly manner. Queuing techniques prevent chaos in customer service by ensuring the company can serve one at a time, on an ...

Although queuing, or taking a place in line, is rarely anyone's favorite activity, it's the cornerstone of efficiency and organization for many companies. The idea is simple: At any given moment, ...

Queues and their management are a perennial problem for businesses. They're not much liked by customers either. However, aims and initiatives to try and make them better often fail and they can fail ...

As our economies re-open post-pandemic, consumers are experiencing more queues and limits than ever before related to store and service interactions. The stores are just so happy to be open, and ...

THE LEGO Group have announced a new queuing system ahead of this week’s opening of brand new Dublin store. The shop, opening at 41 Grafton Street, will be Ireland’s first ever LEGO store. Alison Wood, ...

HSBC's new customer queuing ticket system may be putting bums on seats, but is not always living up to its name - Smart-Queue. 'It is good to have the seats there, but the estimated waiting time ...

Study shows businesses need to work harder to reduce checkout friction and annoyances to keep the loyalty of their customers. Competition is fierce and customer loyalty is fleeting at best so when it ...