If an agency’s teams—or its client’s teams—aren’t aligned internally, agency partners will likely face issues such as conflicting priorities, miscommunication and approval bottlenecks, stalling ...

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Corporate growth is the ultimate team sport, relying on multiple functions’ data, technology, and expertise. This is especially true as technology innovation and AI introduce new revenue streams and ...

Today, organizations need to be resilient more than ever. Workplaces are often playing catch-up to become more adaptable and innovative in response to technological progress and shifting market ...

As the economy reverts back from the 2021 hiring boom, companies are increasingly removing middle managers in favor of one leader for very large teams. For example, as opposed to marketing being led ...

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The 2026 CX roadmap must shift from reactive fixes to proactive, cross-functional planning, measurable customer value, & long ...

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Hospital and health system executives have long emphasized that cross-departmental alignment is critical to organizational success — but it can be challenging, especially when department-level ...